Software for appliance repair shops

Our pick for running repairs, parts on order and payments.

Last updated: November 2026

Our pick · Appliance repairPartsDueShop software for in-home appliance repair. It follows every part from needed to installed, emails the customer when a supplier slips, runs the technicians’ day on their phones and sends paid invoices to QuickBooks.Try the live demo →

Why we recommend it

We write repair cost guides, and the same thing comes up again and again with appliance repairs: about one in four needs a second visit because a part has to be ordered. That is where shops lose track, where customers start calling to ask about their part, and where warranty claims miss their deadline.

PartsDue is built around that second visit. Most field-service apps treat a job as one appointment. PartsDue keeps the diagnosis, the part on order and the return visit together on one job, and moves it to its next step by itself.

It is paid once. No monthly bill, and every technician is included.
It runs on the shop’s own website. Customer and job records stay with the shop.
It handles warranty work. Claim numbers, days left to file and what each company still owes.

What it does

Parts from needed to installedOrdered, late, arrived and installed, with the supplier and due date. Returns with the RMA and core charges.

Customers told about delaysWhen a supplier moves a date, the customer gets an email with the new one and a page to check any time.

Online bookingCustomers pick the appliance and the problem and add the model number, so the right part comes on the first trip.

Estimates and depositsUp to three options, the customer’s signature and a parts deposit by card before anything is ordered.

Technician phone viewThe day, the map and “on my way” emails. Visits close with one tap, even on weak signal.

Stock on shelves and trucksTake a part from stock right on the job, see what is low and print a reorder sheet by supplier.

Warranty claimsHome warranty, manufacturer or extended warranty, with deadlines and amounts owed.

QuickBooks OnlineCustomers, invoices and payments go over by themselves within a minute.

Profit reportsMoney in, parts and labor cost and profit by technician, appliance and where jobs come from.

What it costs

One payment, every technician

$249~~$349~~once, one website

Launch price for the first 25 shops. Three locations: $399. Updates after the first year are optional at $99 a year, and there is a 14-day refund.

Get PartsDue Visit partsdue.com

Software	3 years
Service Fusion Starter	$7,488
Jobber Connect	$5,364
Housecall Pro Essentials	$5,364
PartsDue	$249

Advertised yearly-billing prices, November 2026, for a small team. Each product does different things.

Frequently asked questions

Can I keep using my parts suppliers?

Yes. Each part keeps its supplier, part number, order reference and due date, so you order the way you do today and PartsDue tracks it from there.

What happens when a part arrives wrong or damaged?

Mark it wrong or damaged. It goes on the returns list with the RMA number and a replacement is added to the job.

Is it worth it for a one-technician shop?

Yes. It is one payment whatever the size of the team, and booking, parts tracking and customer emails save the most time when one person does everything.

What do I need to run it?

A WordPress website, WordPress 6.2 or newer with PHP 7.4 or newer. If your site is built another way, WordPress can sit on a sub-address like repairs.yourshop.com.

Does TopRepairShop get anything from this recommendation?

PartsDue is a TopRepairShop partner. You buy it on partsdue.com, which handles the license, downloads, updates and support. Read our ads and affiliate disclosure.

Run a repair shop and have a question? Tell us.